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February 23, 2001: Blitz Document v.1.0

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[STREET]

[CITY], [STATE] [ZIP CODE]

September 16, 2007

[TITLE] [NAME]

[JOB TITLE]

[COMPANY NAME]

[STREET]

[CITY], [STATE] [ZIP CODE]

Dear [TITLE] [NAME]:

[COMPANY NAME] has always been a pleasant experience when I travel; however, my latest flight resulted in damaged luggage and I trust you will resolve this matter for me (copies of boarding passess and luggaage receipts enclosed).

The following events document the incident in chronological order:

I procured the following name of airline personnel with whom I spoke regarding my damaged lugguge:

Hanna Westcott

I realize that [COMPANY NAME] handles millions of bags and some harm is always likely; however, this problem is more than a few scrapes. I am not satisfied with [COMPANY NAME]'s offer to repair my luggage and I expect a new replacement. I have enclosed Brand of luggage's replacement cost for the damaged luggage. The cost is $1,000.00, and I anticipate this replacement within the next two weeks.

Thank you, and I look forward to hearing from you within the next ten business days.

Sincerely,

[NAME]