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February 23, 2001: Blitz Document v.1.0

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[STREET]

[CITY], [STATE] [ZIP CODE]

Wednesday, October 08, 2008

[TITLE] [NAME]

[JOB TITLE]

[COMPANY NAME]

[STREET]

[CITY] [STATE] [ZIP CODE]

Dear [TITLE] [NAME]:

An unpleasant situation recently transpired when I traveled with [COMPANY NAME] from [Airport of departure] from Sacramento, Utah to my final destination at [Airport of arrival] in [city], [state] (copies of boarding passes enclosed). I trust after reading the following documentation you will promptly and thoroughly investigate this matter.

I departed Sacramento on Wednesday, October 08, 2008 on flight number 111. As always, when I travel. I requested a wheelchair to assist me from gate to gate. I suffer from [Physical condition's], and the conditions necessitate a wheelchair when traveling. Usually, [COMPANY NAME]'s service is acceptable, but on this occasion, when I arrived at [Airport of arrival] there was no assistance available.

My return trip was more pleasant and events more smooth: however, there is no excuse for what I experienced initially in [city]. In my opinion, [COMPANY NAME]'s service was substandard and some of its personnel extremely rude and unprofessional.

I regret I had no time and was subsequently in such a rush that I did not procure the names of your personnel involved in the incident.

I expect you to investigate this matter immediately. I think it only fair that I receive a free round-trip ticket for future travel. Thank you. and I look forward to hearing from you within the next ten business days.

Sincerely,

[NAME]