Airline Damaged Luggage
777 South Figueroa Street, Suite 3307
Salt Lake City, Utah 43230 September 16, 2007
Mr. Jeffrey Jones
Sales Manager Weatherman Time, Inc 20 North Broadway, Suite 1800 Cleveland, Ohio 44113-2241
Dear Mr. Jeffrey Jones:
Weatherman Time, Inc has always been a pleasant experience when I travel; however, my latest flight resulted in damaged
luggage and I trust you will resolve this matter for me (copies of boarding passess and luggaage receipts enclosed).
The following events document the incident in chronological order: Specific Details of Incident I procured the following name of airline personnel with whom I spoke regarding my damaged lugguge:
Hanna Westcott
I realize that Weatherman Time, Inc handles millions of bags and some harm is always likely;
however, this problem is more
than a few scrapes.
I am not satisfied with Weatherman Time, Inc's offer to repair my luggage and I expect a new replacement.
I have enclosed Brand of luggage's replacement cost for the damaged luggage.
The cost is $1,000.00, and I
anticipate this replacement within the next two weeks.
Thank you, and I look forward to hearing from you within the next ten business days.
Sincerely,
Hanna Westcott * * *
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