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Automobile Mechanic (Complaint Letter)

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777 South Figueroa Street, Suite 3307
Salt Lake City, Utah 43230
Wednesday, October 08, 2008
Mr. Jeffrey Jones
[Title of recepient]
Wood Crapo LLC
2500 Terminal Tower, 50 Public Square
Sacramento, CA 46107
Dear Mr. Jeffrey Jones:
On Wednesday, October 08, 2008, I experienced problems with your employee Stephen Cochran, President, and the work he performed on my [make] [model], VIN 213542345434. I have attempted to resolve this difficulty, but to no avail. Stephen Cochran continues to be uncooperative and unwilling to resolve my complaint. I trust you will immediate investigate this outrageous matter.
I regret that I did not procure the names of other personnel with whom I spoke regarding the incident.
I simply cannot believe that you have knowledge of or condone such practices within your company. Therefore, I am certain that you wish to immediately and thoroughly investigate the matter. I expect a full refund (copies of receits/invoices enclosed) and the letter of explanation as to why the incident occured.
Thank you, and I look forward to hearing from you within the next ten business days.

Hanna Westcott

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